Plain English summary: We collect your phone number to log you in, your name and location to show nearby venues, and your booking details to run the service. We don't sell your data. We don't show you ads. We store everything securely.
We collect the following information when you use Bookt:
| Category | What we collect | Why |
|---|---|---|
| Account | Mobile phone number, name (optional), profile photo (optional) | To create and identify your account |
| Bookings | Court booked, date, time, amount paid, booking status | To process and record your bookings |
| Location | Approximate GPS location (only when app is in use) | To show nearby venues |
| Payments | Transaction ID, payment method type, amount | To confirm and record payments |
| Device | FCM token (push notification ID) | To send booking notifications |
| Usage | Screens visited, errors (anonymised) | To improve the app |
We do not collect: email addresses (unless provided voluntarily), payment card details (handled entirely by Razorpay), contacts, messages, or browsing history.
We use the information we collect exclusively to operate and improve the Bookt service:
We never use your data for advertising. Bookt is ad-free and we do not build advertising profiles.
We share limited information only in the following circumstances:
We do not sell, rent, or trade your personal information to any third party.
Your data is stored securely on Supabase infrastructure, hosted on AWS servers. We implement the following security measures:
While we take security seriously, no system is completely immune to breaches. If we become aware of a security incident affecting your data, we will notify you promptly.
We retain your data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days. Booking records may be retained in anonymised form for business analytics.
You have the following rights with respect to your personal data:
To exercise any of these rights, contact us at hello@bookt.in. We will respond within 30 days.
| Permission | Why we need it | Optional? |
|---|---|---|
| Location | To show venues near you sorted by distance | Yes — app works without it |
| Camera | To take a profile photo or venue photo | Yes — only asked when uploading photos |
| Photo library | To choose an existing photo for your profile | Yes — only asked when uploading photos |
| Notifications | To send booking confirmations and reminders | Yes — can be disabled in device settings |
| Internet | Required for core app functionality | No — core requirement |
We never request access to your contacts, microphone, SMS inbox, or any other sensitive data not listed above.
Bookt uses the following third-party services, each with their own privacy policies:
Bookt is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
Users between 13 and 18 may use Bookt with parental consent.
We may update this Privacy Policy from time to time. When we make significant changes, we will:
Continued use of the app after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Bookt
Kerala, India
Email: hello@bookt.in
We aim to respond to all privacy-related inquiries within 30 days.